FAQ

General questions

eShop (ordering, payment options, security, ...)

What payment methods do you accept?
How secure is your eShop? Is it safe to make payments online?
We treat the online security issues with the highest level of attention. We have implemented many security features and functions to meet the highest online security standards available today.
  
All of the data that Aviationexam users exchange between their computers and our servers are encrypted using Thawte SSL digital certificate. Even though we do not come into contact or process any of your financial information on our servers we still want to offer you the highest security level throughout our web site using data encryption - firstly to protect your personal details as well as prevent the theft of your user login information.

When using our online payment system you will always be redirected to a secure server of our bank's credit/debit card payment gateway where you can enter your card information. We never see, handle or store your payment card information - we only receive the final result of the transaction (SALE OK or DECLINED) from our bank. This is the safest way to process online payments today, because you are always dealing directly with the bank - with their secure servers that have the latest security technology features implemented.
What is the CVN / CVN2 (Card Verification Number)?
How can I activate my subscription?
Expired subscription - will I be able to access my online user account after my question bank subscription expires?
How can I get an invoice for my purchase in your eshop?
Do I always need to be online to use Aviationexam?
Do you offer discounts for groups?
I paid for a subscription, but it still shows 'only 5% of questions available.' What should I do?

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If you do not find the answer to your question in our FAQ, please contact us.