General questions

eShop (ordering, payment options, security, ...)

What payment methods do you accept?
How secure is your eShop? Is it safe to make payments online?
What is the CVN / CVN2 (Card Verification Number)?
How can I activate my subscription?
Expired subscription - will I be able to access my online user account after my question bank subscription expires?
How can I get an invoice for my purchase in your eshop?
Do I always need to be online to use Aviationexam?
Do you offer discounts for groups?
Yes, we do offer discounts for the EASA exam preparation subscription of 1, 3, 6 or 12 months. Our system of discounts is based on the number of purchased items:

purchase from 5  items 10% discount
purchase from 11 items 20% discount
purchase from 21 items 30% discount

The eShop calculates the discount automatically. So simply login with your user name and password on our web page, go to eShop, choose the subscription according to your needs and type the number of items you wish to purchase in the box in front of the BUY button. When the order is completed, you will receive respective amount of activation codes for subscription activation. The codes will be visible on your subscription detail page (Dashboard - My Account - Subscriptions) as soon as you complete the payment.

To activate the subscription, go to subscription detail page and activate 1 code for yourself while using USE button. Then send 1 code to each of your colleagues. They need to login with their own user names on our web page first and then they can activate the access with the code on subscription detail page or on the start test page.

Who does not have user name yet, they can get it through free registration on our web page. The registration is free of charge and it takes 2 minutes.

The access starts at the day of activation (it does not start on the purchase date) so each user can activate the access whenever it suits them.
I paid for a subscription, but it still shows 'only 5% of questions available.' What should I do?


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